Information We Collect – “Personal Information” is data that can be used to uniquely identify or contact a person. If you wish to participate in the features and services this Website offers, we ask you to provide certain Personal Information. How we collect this information will depend on how you choose to use our Website and interact with us. We collect Personal Information that you provide to us directly when you conduct business with us, including via telephone, email, or through your use of and interaction with us on this Website. The personal information requested is generally name, email address, mailing address, mobile phone number, and payment and credit card information. When we collect payment information directly from you on this Website, like credit card numbers and expiration dates, this information is processed through Shopify which powers our secure online store who then transmits this data from you to the credit card processing company to process the payment you requested. We only have limited access to your credit card information such as the last 4 digits of your credit card when you submit an order through this Website. You can read more about how Shopify uses and protects your Personal Information here: https://www.shopify.com/legal/privacy.
We also use Constant Contact to deliver emails to you when you sign up for our email newsletter. We use Constant Contact to store your email address and provide us information about how you interact with the email we sent you (i.e., whether you opened it or clicked through on the links in the email). You can find out more information about Constant Contact and their privacy polices here: https://www.constantcontact.com/legal/about-constant-contact
As you interact with this Website, we also collect information automatically about your visit to our Website such as your browser and operating system information, dates and times of a particular visit and/or click path taken through this Website, lookup information, Internet Protocol (IP) address, Media Access Control (MAC) address, your product purchases, and information that may be publicly available (collectively, the “Usage Data”). The Usage Data may be used in aggregate form that does not identify you to us or in a form that may identify you to us. The Usage Data may let us know, anonymously or in a manner whereby your identity is known to us, which services and features you are using or accessing within our Website (including, for example but without limitation, whether you may have accessed certain areas of this Website), as well as the device type, hardware features, country, and language.
Cookies, Web Beacons and Analytics Services – When you view this Website, whether from your computer, tablet or mobile device, we may store some information on the device you use to access this Website in the form of a “cookie.” Cookies are used by many websites to give users access to certain functions (e.g., for security purposes, to tailor communications with you, and to facilitate and personalize your experience while navigating this Website). The information stored in the cookie can also be used to monitor a user’s behavior on this Website. You can configure your browser to reject cookies by modifying your browser settings, but if your browser settings do not accept cookies from us, then some functions of our Website may not operate as intended and you may not have access to all the services, features and/or promotions we may offer. Web beacons (also known as clear gifs, pixel tags or web bugs) are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. Unlike cookies which are stored on the user’s computer hard drive, web beacons are embedded invisibly on web pages (or in email). Web beacons may be used to deliver or communicate with cookies, to count users who have visited certain pages and to understand usage patterns. Web beacons may be used to measure the effectiveness of our Website and advertising in certain ways, such as by counting the number of individuals who visit our Website or open and act upon an email message. You can make some web beacons unusable by rejecting cookies. As we mentioned above, we may also use certain analytics services and visit recognition software to improve the use and functionality of our Website and to build a demographic profile.
Do Not Track Requests – Unless your browser settings are configured to make your online activities (such as the unique device identifier of the device you used to access our Website, device type used, operating system version, browser type, click path taken, and time spent on certain pages of our Website) invisible to usage analytics tools, we do not presently have the technological capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without any action on our part.
How We Use Your Personal Information – We collect and use your Personal Information to:
– register you as a new customer;
– process and deliver your order including, manage payments, fees and charges, and collect and recover money owed to us;
– enable you to partake in a prize draw, competition or complete a survey;
– administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data);
– deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you;
– use data analytics to improve our website, products/services, marketing, customer relationships and experiences; and
– make suggestions and recommendations to you about goods or services that may be of interest to you.
Your Choices – You may choose not to provide certain Personal Information requested by us, but please be aware that you may be prevented from making full use of the features, services and/or promotions we offer. For example, we may require your name and email address to add you to an email newsletter list. We may require a home address, cell phone or telephone number to deliver physical products or notify you of special offers. You may opt-out of having your Personal Information used for commercial purposes. Users who no longer wish to receive our promotional communications may contact us by email to be removed from our lists by emailing us at Jeff@jeanniefulbright.com. Be sure to include any contact information that you want removed from our promotional contacts list, including physical addresses, phone numbers, and email addresses (If you use more than one email address, send your opt-out email from each of your email addresses.) If you receive any online newsletter or similar promotional email communication from us, you will be given the option to “unsubscribe” from receiving further email communications from us at any time. Your option not to receive promotional and marketing material will not preclude us from corresponding with you, by email or otherwise, regarding your existing or past business relationships with us (e.g., any purchase of our products or use of our services or responses to requests for information you pose to us either through use of this Website or by other means), and will not preclude us from accessing and viewing your Personal Information in the course of maintaining and improving our Website and our services.
If you want to opt-out of receiving any communications from us or if your Personal Information changes (such as zip code, phone, email or postal address), you may correct, update or delete/deactivate your Personal Information at any time by sending an email to Jeff@jeanniefulbright.com. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Uploading Content – You are solely responsible for the information and other content you post on or through our Website. You understand that personal and other information that you post on or through public areas of our Website are generally accessible to, and may be collected, viewed and used by, others (including other account holders), and may result in solicited or unsolicited messages or other contact from others. Users of our Website are encouraged to exercise caution when posting Personal Information about themselves in public areas. You warrant that you have permission to use and share any third party information you post and you agree to indemnify, defend and hold harmless us from and against any claim, liability, cost and expense arising in connection with your posting of such information.
Information We Share with Others – We do NOT sell your Personal Information. We may provide your Personal Information to third parties providing services and functions on our behalf (like Shopify and Constant Contact mentioned above), and other companies or individuals that help us deliver products that you ordered from us. For example, we may share your Personal information with shipping companies like USPS and UPS so that we can deliver products to you.
We do not knowingly permit third parties (except for those third parties operating analytics services, our shopping cart, and our email newsletter service at our request, or authorized by law (i.e., law enforcement)), to collect Personal Information from, or track you through this Website, but your Personal Information may nonetheless be visible to third parties through this Website to the extent you make it public (for example, by posting content to public areas).
Your Personal Information may also be used by us or shared with our subsidiaries, affiliates, and other entities controlled by or under common control with us for internal reasons, primarily for business and operational purposes. We reserve the right to transfer any information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.
We also may disclose your Personal Information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating the terms and conditions of our Website.
Links – Our Website may contain links to other websites on the Internet which are not under our control, like Apologia.com. You acknowledge that we are not responsible for the accuracy or any other aspect of the content of websites we do not operate or control. Your use of the links to any other websites is at your own risk and subject to the applicable privacy policies and terms and conditions of such websites.
Children – This Website is not intended for use by persons under the age of 18. If you are under the age of 18, please do not submit your email address or any other Personal Information to us through this Website.
Data breaches – In the unlikely event that a data breach occurs with respect to your Personal Information that requires notification under the law, you will be notified by us within the time period required by law.